Privacy Policy

Last updated: July 2026

Can Do Wellington Ltd respects your privacy and is committed to protecting the personal information we collect and hold.

This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, contact us, request a quote, make an enquiry or engage us to provide services.

Who We Are

Can Do Wellington Ltd provide office installation, fitout, relocation, storage, property maintenance, repair, painting and other related services.

For the purposes of this Privacy Policy, “we”, “us” and “our” refer to Can Do Wellington Ltd.

Information We May Collect

Depending on how you interact with us, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Business or organisation name

  • Property, site or service address

  • Details about the work or services you require

  • Photos, documents or other files you provide

  • Information required to prepare a quote or respond to an enquiry

  • Communications between you and us

  • Information relating to work we perform for you

  • Technical information relating to your use of our website, such as browser, device and website usage information, where collected through website analytics or similar technologies

Please do not provide personal information about another person unless you are authorised to do so or it is reasonably necessary for your enquiry or the services being requested.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you complete a website form

  • When you contact us by phone, email or other communication channels

  • When you request a quote or engage us to provide services

  • When you provide photos, documents or other information relating to a job

  • During site visits or while carrying out work

  • Through our website and website analytics tools

  • From another person or organisation where reasonably necessary for our business activities and permitted by law

Where we collect personal information about you from someone other than you, we will take reasonable steps to notify you where required by the Privacy Act 2020, unless an applicable exception applies.

Why We Collect and Use Personal Information

We may collect and use personal information to:

  • Respond to enquiries and requests for information

  • Assess the work or services you require

  • Prepare and provide quotes or estimates

  • Arrange site visits, bookings and appointments

  • Plan, coordinate and carry out work

  • Communicate with you about enquiries, quotes, jobs or services

  • Coordinate employees, contractors, subcontractors and suppliers where necessary to provide our services

  • Manage customer and business records

  • Issue invoices and manage payments

  • Respond to complaints, disputes or warranty matters

  • Improve our services, systems and website

  • Maintain the security and functionality of our website and business systems

  • Meet our legal, regulatory, insurance and record-keeping obligations

  • Protect our legal rights and legitimate business interests

We aim to collect only the personal information reasonably necessary for these purposes.

Providing Your Information

Where we ask you to provide personal information, you may choose not to provide it unless the information is required by law.

However, if you do not provide information reasonably required to assess your enquiry, prepare a quote or provide our services, we may not be able to respond fully or provide the requested service.

Sharing Your Personal Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary to:

  • Our employees and authorised personnel

  • Contractors and subcontractors involved in quoting, planning or completing work

  • Suppliers and service providers where required to provide the requested service

  • Professional advisers, insurers or other service providers where reasonably necessary

  • Providers that support our website, communications, document storage, accounting or other business systems

  • Government agencies, regulators, courts or other parties where disclosure is required or permitted by law

We will only disclose personal information where there is a lawful basis for doing so and where the disclosure is reasonably connected with the purpose for which the information was collected, or is otherwise permitted by law.

Contractors and Subcontractors

Some work may be carried out or assisted by contractors or subcontractors.

Where reasonably necessary to assess, coordinate or complete work, we may provide relevant job information to those people. We will limit the information shared to what is reasonably necessary for the work they are involved in.

8. Photos and Information About Properties or Worksites

You may provide us with photos, videos, plans, measurements, documents or other information relating to a property, worksite or proposed job.

We may use this information to:

  • Assess the work required

  • Prepare a quote or estimate

  • Plan and coordinate the work

  • Communicate with employees, contractors, subcontractors or suppliers involved in the work

  • Maintain appropriate business and job records

  • Respond to questions, complaints or disputes relating to the work

Please avoid including unnecessary personal or sensitive information in photos or documents submitted to us.

We will not use identifiable photos of your property or project for marketing or promotional purposes unless we have an appropriate basis to do so, including obtaining permission where required.

Website Analytics and Cookies

Our website may use cookies and similar technologies to support website functionality and understand how visitors use the website.

We may use website analytics services, including Google services, to collect information such as:

  • Pages visited

  • General website usage and interaction information

  • Device and browser information

  • Approximate location information derived from technical data

  • How visitors arrived at or navigated through the website

This information may be used to understand website performance and improve the website and our services.

You can control or restrict cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

Third-Party Services

Our website and business systems may use third-party service providers to support functions such as:

  • Website hosting

  • Website analytics

  • Email and communications

  • Cloud storage

  • Document management

  • Accounting and business administration

These providers may process or store information on our behalf.

Some service providers may store or process information outside New Zealand. Where the Privacy Act 2020 applies to an overseas disclosure of personal information, we will take reasonable steps to comply with the applicable requirements.

Storage and Security

We take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification or disclosure.

Personal information may be stored electronically or in physical records and may be held using secure business systems and third-party service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business and record-keeping requirements, and any applicable legal obligations.

When information is no longer reasonably required, we may securely delete, destroy or anonymise it.

Accessing or Correcting Your Personal Information

You may request access to personal information we hold about you and ask us to correct information you believe is inaccurate.

To make a request, contact us using the details below.

We may need to verify your identity before providing access to personal information.

Privacy Breaches

If a privacy breach occurs, we will assess and respond to it in accordance with our obligations under the Privacy Act 2020, including notifying affected individuals and the Office of the Privacy Commissioner where required.

Links to Other Websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

The current version will be published on our website with the date it was last updated.

Contact Us

If you have any questions about this Privacy Policy, want to request access to or correction of your personal information, or wish to raise a privacy concern, please contact:

Can Do Wellington Ltd
Email: info@candoinstall.co.nz
Website: www.candoinstall.co.nz

You can also find information about your privacy rights through the Office of the Privacy Commissioner.